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PRIVACY POLICY

Privacy Policy – Solmare Beachfront Apartments
Last Updated: 01/07/2025

At Solmare Beachfront Apartments, we respect your privacy and are committed to protecting the personal data of our website visitors and guests. This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. What Data We Collect

When you use our website, contact us or make a reservation request, we may collect:

• Full name
• Email address
• Phone number
• Reservation details, including arrival and departure dates
• Accommodation preferences or special requests
• Payment-related information processed securely by third-party payment providers, where applicable

We do not intentionally collect sensitive personal data unless it is required for a specific reservation or legal obligation.

2. How We Use Your Data

We use your personal data to:

• Process reservation requests and bookings
• Communicate with you before, during or after your stay
• Respond to questions, special requests or support needs
• Improve our services and guest experience
• Comply with legal, accounting or regulatory obligations

We do not sell your personal data.

3. Sharing Your Data

We may share limited personal data only when necessary, including with:

• Payment service providers
• Booking or reservation platforms
• Website hosting, analytics or technical service providers
• Legal, tax or public authorities when required by law

All third-party service providers are expected to process data securely and only for the required purpose.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and support basic analytics or marketing features.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure.

Payment details, where applicable, are handled through secure third-party payment providers and are not stored directly by Solmare Beachfront Apartments on this website.

6. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including reservation management, guest communication, legal obligations and accounting requirements.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data where legally possible
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

8. Contact Information

For questions about this Privacy Policy or the handling of your personal data, please contact:

Solmare Beachfront Apartments
Website: https://www.solmarecrete.com/
Email: info@solmarecrete.com
Location: Panormo, Rethymno, Crete, Greece

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